The Language Access Act of 2004 (LAA) mandates agencies to provide the District’s limited and non-English proficient (LEP/NEP) residents with greater access to, and participation in District government programs, services and activities. The Office of Human Rights is responsible for the oversight and enforcement of the Language Access Act in collaboration with the Office on African Affairs (OAA), the Mayor's Office on Asian and Pacific Islander Affairs (OAPIA), the Mayor's Office on Latino Affairs (OLA), and with the DC Language Access Coalition.
In partnership with OHR office, OAA collaborates and consults with the Language Access Director (LAD), and other entities, to develop, update, and monitor the implementation of Language Action Plans pursuant to both the provisions found in the LAA and the scope of mandates. As a result, OAA supports, assists, and guides the participating entities, LAD, and OHR in the following areas:
- Data collection
- Quality control
- Cross-cultural communications trainings